Introduction
NanaStory ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile application and related services.
Information We Collect
We may collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, and optional profile details.
- Story Data: Information you provide when creating stories, such as your grandchild's name, interests, and mood details. This data is used solely to generate personalized stories.
- Voice Recordings: Audio recordings you make when narrating stories. These are stored securely and are only accessible to you and the recipients you choose.
- Usage Data: Anonymous analytics about how you interact with the app, including features used and session duration, to help us improve the experience.
- Device Information: Basic device details such as operating system version, device model, and app version for troubleshooting and compatibility purposes.
How We Use Your Information
- To generate and deliver personalized bedtime stories
- To store and manage your story library
- To facilitate sharing stories via WhatsApp
- To improve our app features and user experience
- To provide customer support
- To send important service-related communications
Children's Privacy
NanaStory is designed for use by adults (grandparents and parents) to create content for children. We do not knowingly collect personal information directly from children under the age of 13. The child-related information entered by adults (such as a child's name or interests) is used only for story personalization and is protected under the same security measures as all other user data.
Data Storage & Security
Your data, including voice recordings and story content, is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
- With service providers who help us operate and improve NanaStory, under strict data protection agreements
- When required by law or to respond to legal processes
- To protect the rights, safety, or property of NanaStory, our users, or the public
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data and account
- Export your story data
- Opt out of non-essential communications
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy in the app and updating the "Last updated" date above. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@nanastory.app.